Strengthen customer support with WhatsApp

Connect WhatsApp Business with Gu Live Chat and manage every message in one inbox with chatbot, team assignment, and reporting.

7-day free trial · No credit card · 30-second setup

Single inbox

Manage WhatsApp, widget, email, and Messenger conversations from one interface.

WhatsApp chatbot

Automate repetitive customer questions directly on WhatsApp.

Team assignment

Route incoming WhatsApp messages to the right team member automatically.

Conversation history

Keep full WhatsApp history in each customer profile.

Saved replies

Use ready-to-send templates for faster and consistent support.

Instant alerts

Get notified the moment a new WhatsApp message arrives.

Why WhatsApp customer service?

WhatsApp is one of the most widely used messaging channels for customer communication.

With WhatsApp Business API, you can deliver scalable support using automations and human agents together.

Gu Live Chat merges WhatsApp with website and email conversations into one operational inbox.

How to set up WhatsApp support

Go to Settings > Channels, connect your WhatsApp Business API account, and activate the add-on.

Apply your chatbot flows, greeting logic, and routing rules to WhatsApp.

Professional plan includes WhatsApp integration, while Enterprise adds priority support and SLA options.

Frequently Asked Questions

Do I need a WhatsApp Business account?+
Yes. A verified WhatsApp Business account is required for API integration.
Are WhatsApp messages visible in inbox?+
Yes. WhatsApp conversations appear in the same inbox with other channels.
Does chatbot work on WhatsApp?+
Yes. Published chatbot flows can respond automatically on WhatsApp.
Which plan includes WhatsApp?+
WhatsApp integration is available with Professional plan and add-on activation.

Try it for free

Reach your customers instantly with Gu Live Chat. Setup takes 30 seconds and includes 7 gün ücretsiz deneme.

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At home, at work, on the go — keep talking to your customers