Automated customer support chatbot available 24/7

Use Gu Live Chat chatbot to automate repetitive requests with visual flows, AI-generated responses, and smart escalation to human agents.

7-day free trial · No credit card · 30-second setup

Visual flow builder

Create and launch chatbot journeys quickly with drag-and-drop editing.

AI-generated responses

Deliver natural responses with GPT and Gemini trained on your knowledge base.

Smart routing

Escalate complex issues automatically to the right live agent.

Omnichannel coverage

Run the same chatbot experience across widget, WhatsApp, and Messenger.

FAQ automation

Automate repetitive support questions and save team capacity.

Performance insights

See top intents and continuously optimize chatbot quality.

How does customer service chatbot work?

The chatbot answers visitor questions automatically, starts welcome flows, and routes customers to human support when needed.

Gu Live Chat makes setup visual: define intent branches, quick replies, and fallback paths without coding.

In Professional plan, AI reads your knowledge base and responds naturally until a human takes over.

How much can chatbot save?

Most support queues include repetitive topics such as shipping, refund policy, and pricing. Chatbot handles these requests instantly.

After-hours requests no longer wait until the next day, improving satisfaction and reducing operational cost.

Frequently Asked Questions

Do I need coding knowledge to build chatbot flows?+
No. You can build flows visually with drag-and-drop tools.
Which languages are supported?+
AI responses and live translation support 50+ languages, including Turkish.
Can chatbot and agents work together?+
Yes. Chatbot resolves simple requests and escalates advanced ones to live agents.
Is chatbot available on the free plan?+
Basic chatbot flows are available in entry plans, while AI chatbot features are in Professional.

Try it for free

Reach your customers instantly with Gu Live Chat. Setup takes 30 seconds and includes 7 gün ücretsiz deneme.

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At home, at work, on the go — keep talking to your customers