Gu Live Chat chatbot is built with a visual editor. No coding required — create flows in minutes with drag-and-drop.
First step: go to Settings > Chatbot and create a new flow. Define greeting messages, Q&A steps, and handoff rules to live agents.
Connect your knowledge base for AI-powered replies. Use GPT and Gemini models to answer customers in natural language.
Test in preview mode, then publish. Track performance in analytics to see which questions come up most.