Privacy Policy

1. Data Controller

Gu Live Chat Yazılım ve Teknoloji A.Ş. (Gu Live Chat) operates at Haydar Mahallesi, Öner Sokak No: 29, İstanbul, Türkiye. Contact: destek@gulivechat.com - +90 850 000 00 00.

2. Data We Collect

To provide our services, we may process name, email, phone, billing information, IP address, browser and device details, chat records, and product usage data.

3. Payments and Card Data

Card payments are processed through iyzico secure infrastructure with 256-bit SSL encryption.

Sensitive card information such as card number and CVV is not stored by us and is processed directly in PCI-DSS compliant environments.

4. How Data Is Used

Data is used for service delivery, subscription management, support operations, billing, security, analytics, and legal compliance.

5. Data Sharing

Your data may be shared with payment processors, email infrastructure providers, and authorized institutions when legally required.

6. Retention

Data is retained during the service relationship. Upon account deletion requests, data is removed within 30 days except where legal retention applies.

7. Your Rights

You may request access, correction, deletion, processing restrictions, and objection rights under applicable law. Contact us at destek@gulivechat.com.

8. Secure Connection (SSL)

https://www.gulivechat.com is protected with HTTPS (SSL/TLS). All page and payment traffic is encrypted in transit.

🔒 256-bit SSL · Ödemeler iyzico güvenli ödeme altyapısı üzerinden işlenir. Kredi kartı bilgileriniz tarafımızca saklanmaz.