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WhatsApp Customer Support — How to Set It Up

Millions of users prefer WhatsApp for communication. Moving support to WhatsApp improves accessibility and satisfaction.

Gu Live Chat WhatsApp Business integration brings WhatsApp messages into your unified inbox alongside widget and email.

Apply chatbot flows to WhatsApp to auto-answer FAQs. Complex requests transfer to live agents automatically.

Setup: connect WhatsApp Business API under Settings > Channels and enable the WhatsApp add-on.

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